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Unforgettable Extras!

Make your stay in Sintra even more unique.

 

Explore our special services below and easily book the ones that will make your visit perfect. Click "Read More & Book" for details on each service, and book them now!

Sintra WOW is where History meets Technology. All our Extra images were generated with Artificial Intelegence.

We recreated locations, and backgrounds to match the reality, including SintraWOW owner, Maria Teresa, doing what she loves the most: take care of our guests requests, always with a smile.

Talk to us

Each Sintra WOW reservation comes with the help of our Trip Experts, you can call us your private concierge, trip planner, or Sintra destination expert. We are always available for you!

  • Where can I buy tickets for the parks and monuments?
    Tickets can be purchased online, here at Sintra WOW, or at physical ticket offices located at the entrance to the monuments (ticket offices with in-person service and / or automatic ticket vending machines).
  • What advantages do I have by purchasing my ticket in advance online?
    You can benefit from severall benefits by purchasing tickets online with Sintra WOW: FREE Transfer from Sintra WOW to the entrance of the Monuments on the day of your Visit One FREE Sangria Jar delivered to your Bedroom door 24/7 Support by Phone, Whatsapp or Chat Box on our Website We guarantee the Cheapest Online Combo Tickets ever! Get the 4 Monuments Tickets and 1 of them is 100% FREE! ( For this aqquire 3 Monuments Tickets for 1 person and you will get a 100% Off Disccount Code for your 4th Monument)
  • For how long are tickets valid?
    When purchasing your ticket, you must choose a specific date for your visit. In the case of the National palace of Pena, in addition to the date, you must also select the time of your visit from among the selection of time slots available. Your ticket must be used on the date and at the time (where applicable) for which it is purchased and only one entry is valid per ticket.
  • Can I change the date and / or time of my ticket?
    It is not possible to change the date and / or time of your tickets. Please make sure you selected it correctly when buying them.
  • How do I receive my ticket?
    Tickets are available at the time of purchase. At physical ticket offices (with in-person services and / or automatic ticket vending machines), the ticket is issued on paper. When purchasing tickets online through Sintra WOW, the electronic ticket is sent to the email address you indicated at the time of purchase, on the same day of payment confirmation.
  • How should I use my ticket?
    You must present your ticket at the park or monument entrance to validate your entry. The ticket can be shown printed or in digital format, if you have an electronic ticket.
  • I am unable to purchase tickets through Sintra WOW online ticket office. What should I do?
    Start by trying to use a different internet browsing programme (browser). If you are still unable to make your purchase, please contact us via our general telephone number (+351 92 623 54 29) or by email hello@sintrawow.com .
  • How do I access parks and monuments?
    When planning your visit, take into account the various traffic restrictions in force in the Sintra mountains and within the historic centre. We draw your attention to the fact that access to the Moorish Castle and the Pena Palace is prohibited to private vehicles and driving within the historic centre is limited to residents. We recommend that you prepare your visit to Sintra in advance, seeking information about access by public transport and road traffic. See the How to Get There page of this website for detailed information.
  • On what days are the parks and monuments closed?
    The parks and monuments managed by Parques de Sintra are open every day of the year, with the exception of Christmas (24 and 25 December) and New Year (31 December and 01 January). Some monuments may close occasionally due to State events, restricted access to the Sintra Mountains forest perimeter due to the risk of fire or extreme weather conditions, or for other extraordinary reasons. We recommend that you consult the Opening Hours and Prices page on this website to always obtain up-to-date information.
  • What are the opening hours of the parks and monuments?
    You can check the operating hours of all parks and monuments managed by Parques de Sintra on the Opening Hours and Prices page of this website.
  • Are pets allowed within the parks and monuments?
    Dogs are welcome at the Moorish Castle (find out more here). It is not possible, however, to bring pets to the other parks and monuments.
  • Can people with disabilities visit the parks and monuments? What are the access conditions, available accessibility equipment and applicable discounts?
    Because access to arts and culture is a right for all citizens, regardless of their characteristics and capabilities, Sintra continually invests in making the heritage that it manages inclusive in terms of physical accessibility, improving mobility conditions and providing an independent and safe visit for everyone, with physical adaptations of exterior and interior spaces and the provision of various pieces of equipment; accessibility of information, improving communication, regardless of the characteristics of visitors; accessibility of services, providing more and better services to diverse audiences, including people with disabilities, ensuring the transmission of knowledge at the most effective cultural level.
  • I would like to arrange a guided tour. How can I do this?
    To arrange guided tours of the parks and monuments in Sintra, please send your request to hello@sintrawow.com , or send us a message in our Website Chat Box on the botoom right corner. So that we can check availability for the desired tour, you must indicate the following details in your email: - the desired monument - the date and time of your visit - the total number of participants - the language and a telephone number Guided tours require prior reservation and advance payment.
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